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ABOUT US
THE EXPRESS TYPING
CUSTOMER SERVICE SHOULD NOT BE OUR DEPARTMENT, IT SHOULD BE THE ENTIRE COMPANY
Customer service is the experience we deliver to our customers. It's the promise we keep to the customer. It's how we follow through for the customer. It's how we make them feel when they do business with us. Customer Service is everything and anything that touches a customer – directly or indirectly. Customer service means servicing customers and it's so much more than just solving problems or addressing complaints. Customer service is part of a holistic customer experience that is capable of providing a critical competitive advantage in today's increasingly cluttered and commoditized marketplace.
OUR MISSION
We will treat you with courtesy, respect, and a smile.
You will receive high standards and fair service.
We will cater to your needs professionally and to the best of our ability.
We will provide our services through a helpful and knowledgeable team that Is understanding and capable of answering your questions.
We will provide you with service requirements, realistic expectations, and completion times for each service.
You will attend in a timely manner.
We will reduce the number of steps required to complete a service in the easiest and most efficient manner.
We will provide you with accurate information and error-free service.
We will provide you with a multi-channel service and ensure that we serve at Your convenience, whenever possible.
We welcome your feedback and suggestions to serve you better.
OUR VISION
Appreciate the efforts of the staff members at your service and treat them with mutual respect.
Provide identification documents when requested.
Providing supporting documents required to complete a service.
Inform us immediately of any changes to the information provided or in case of error.
Inform us immediately of any changes that may affect service provision.
Respond in a timely manner to queries of staff to ensure timely service and quality.
WHY US?
Customer Service Should Not Be Our Department, It Should Be The Entire Company.
A wide range of typing services for immigration, labor, economic, and other government institution applications and process documentation.
OUR TEAMS
MOHAMED RAFI
MASHOOB K K
MUHAMMED BASID
MUSHTHAQ ABDULLA
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